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Customer Service Center Agent 80-100% tbd |
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Being there for our customers - personally and individually - has always been part of who we are. You and your colleagues in the Customer Service Center keep things running smoothly. We solve problems, stay calm under pressure, offer helpful guidance, and can handle just about anything (well, almost!). And yes, we are great listeners too. If you thrive in busy environments, if you like to share plenty of laughs and celebrate wins as a team - just like we do - you will fit right in with us. |
Aufgabenbereich
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Your focus will be supporting our customers by providing advice on our insurance products over the phone, Monday to Friday, 8:00 am – 6:00 pm.
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You will handle phone inquiries across services, finance, sales, and data updates. From time to time, you will also respond to straightforward written requests.
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Logging calls into our system and helping maintain the high service standards our customers expect will be part of your daily routine.
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You will have an eye for spotting sales opportunities, passing them along to our agencies, playing an important supporting role in our sales process.
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You’ll also send out premium and benefit statements, account summaries, and assist with general administrative tasks.
Anforderungen
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Beschreibung Abteilung Kontakt Chantal Hügli, , Telefon 058 277 60 33 |
